New Creation Counseling Center compromise prompts patient notification


For the Miami Valley Today

MIAMI VALLEY — New Creations Counseling Center (NCCC) is not only committed to affordable mental health counseling and psychiatric care to all faith-orientations, genders, ethnicities and races but also committed to maintaining the privacy and security of protected health care information.

Unfortunately, on Feb. 13, NCCC was a victim of a ransomware attack. In response, NCCC immediately shut down the network and launched an investigation. NCCC engaged and is currently working with a group of outside cyber security and IT solution experts. The ransomware has been eradicated and NCCC is continuing to see patients. While the IT forensic expert found no forensic evidence to support that any data was taken, NCCC is offering one year of credit monitoring to its patients.

The information in the NCCC data base included names, telephone numbers, address, email, birthdates, social security numbers, health insurance information, intake forms, medical releases, and treatment records. NCCC began notifying its affected patients today.

NCCC is working to enhance it security systems so that a similar incident does not occur again and is looking forward to continuing to provide counseling services to the Ohio communities it currently serves.

The center was founded in 1993 and prides itself on accessibility by offering in person counseling at a number of convenient locations and telecounseling options. The center also prides itself on proving affordable counseling by accepting most major insurances and offering a sliding fee scale to those without insurance.

More information about the center can be found on it website at

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